Support CentreCustomer care of MicroStep-MIS goes beyond deployment of a working solution. Through wide range of technical support and maintenance facilities, we can proactively support all customers, with minimal effort on their side.
Our Support Centre is responsible for real-time monitoring of all customer systems in the world, so we can detect and fix all the possible issues immediately. In order to achieve this objective, we have built a comprehensive monitoring system. Furthermore, our support team is receiving all important issues from logs and the current server condition by e-mail on daily basis.
Tel./Whassup : +421 2 602 00 105
GSM: +421 301 712 324
MicroStep-MIS offers both on-site and factory training for the system administrators and experts in the application area.
We provide high quality, practice-oriented customized courses. The courses are delivered in a limited number of trainees environment. This allows for maximum benefit to the trainee. All our courses are HANDS-ON to guarantee the applicability of the delivered material and knowledge.
We offer to our customers and partners general courses and study programs. Our educational services are focused both on MicroStep-MIS manufactured, and other provided components and products. The program and length of the courses can be adjusted to meet the customers’ needs.