Customer care of MicroStep-MIS goes beyond deployment of a working solution. Through wide range of technical support and maintenance facilities, we can proactively support all customers, with minimal effort on their side.
Our Support Centre is responsible for real-time monitoring of all customer systems in the world, so we can detect and fix all the possible issues immediately. In order to achieve this objective, we have built a comprehensive monitoring system. Furthermore, our support team is receiving all important issues from logs and the current server condition by e-mail on daily basis.